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Terms & conditions

Last updated: 16 July 2026

These terms apply to work carried out by Neatly Done, mastic man, serving Milton Keynes.

1. Quotes

All quotes are valid for 30 days from the date issued. Quotes are based on the information provided at time of enquiry — if additional work is found to be necessary once we start, we will let you know before proceeding.

2. Payment

Unless otherwise agreed in writing, payment is due on completion of the work. We accept bank transfer and cash. VAT is not charged unless stated on your quote.

3. Your responsibilities

Please ensure we have clear access to the work area on the day. Any delays caused by restricted access may affect the completion time or incur additional costs. If preparatory work is required before we can start, please arrange this in advance.

4. Liability

Our liability is limited to the value of the work carried out. We are not liable for any indirect or consequential loss. We carry public liability insurance — please ask if you would like details.

5. Disputes

If you are unhappy with any aspect of our work, please contact us in the first instance on 07450690301. We will do our best to resolve the matter promptly and fairly.

6. Governing law

These terms are governed by the laws of England and Wales.

Questions about these terms? Contact Neatly Done on 07450690301.